ISO 20000 Certification - Optimize Service Management
What is ISO 20000 Certification? ISO 20000 is a worldwide standard that specifies the criteria for IT service management. Organizations that achieve ISO 20000 certification have demonstrated that they have implemented a best-practice service management system (SMS) and are capable of providing consistent, high-quality IT services. Why ISO 20000 Certification? ISO 20000 certification is important because it helps organizations to improve their service management processes. The certification provides a framework for organizations to follow and sets out best practices for service management. It also enables organizations to demonstrate their commitment to quality and improve their reputation. In addition, certified organizations may be able to take advantage of discounts from suppliers and reduced insurance premiums. How ISO 20000 Certification Can Benefit Organizations? An organization that has been certified to ISO 20000 knows that it has met the demanding requirements of an inter...